Lexis Nexis – Legal meets AI
Role & Impact
As Experience Leader of AI Beta and Independent UX lead on AI-enabled applications, I led the vision and execution of Lexis Nexis' AI experience strategy and execution, defining the use cases for generative AI applications and enhancing user experiences.
Key Responsibilities
Strategic Leadership
- Established and maintained effective partnerships with cross-functional teams
- Aligned product development with core user needs and business objectives
- Advocated and implemented cutting-edge AI-enabled UX practices and service design strategies
Design System Evolution
- Key contributor to the evolution of Lexis Nexis' design system
- Ensured the system reflected contemporary, AI-informed UX principles and methodologies
- Led component level design, archetype creation, and broad design pattern creation
Cross-Functional Collaboration
- Coordinated daily between design leadership (VP and Director levels) and engineering leadership (Principal and Technology VPs)
- Operated within a scrum environment to deliver complex AI-enabled experiences
- Became a central resource for peers seeking education and guidance on feature, process, and pattern design
Impact & Outcomes
This central role led to ongoing demand from peers across the organization seeking education, know-how, and affirmation on feature, process, and pattern design. The work continued to propel advancement toward leading and executing on the most challenging product design demands across emerging AI innovation channels and experiences.
Technologies & Approaches
- AI-Enabled UX: Pioneered user experience patterns for generative AI in legal technology
- Design Systems: Advanced enterprise-scale design system architecture
- Service Design: Holistic approach to legal workflow optimization
- Cross-Functional Leadership: Bridged design, engineering, and business stakeholders
Project Highlights
Lexis AI: BETA
Led the beta launch of Lexis AI, establishing foundational UX patterns for AI-assisted legal research and document analysis within the legal profession.
This project represents a significant advancement in bringing AI capabilities to legal professionals while maintaining the rigorous standards and user trust essential in legal technology.